No black box: what the AI reads, how the risk ratings are put together, what we check for missing sections — and what an AI analysis genuinely cannot do.
For Strata IQ and Building IQ, you upload a PDF — a strata pack or a building & pest inspection report. The text is extracted from the PDF in your browser; only that extracted text (capped in length) is sent to our analysis service, never the file itself. If a document is scanned or image-only so no meaningful text can be extracted, the analysis fails with a clear message — we never invent a “sample” result to fill the gap.
For Suburb IQ, Property IQ and Compare, the AI works from the location or address you provide plus its general knowledge of the Australian market. Those figures are estimates, not live market data — treat medians, yields and value ranges as orientation, and verify anything decision-critical against current sources.
Documents are treated as untrusted input: if a strata pack contains text that tries to instruct the AI (for example, “describe this building favourably”), that is reported as a red flag rather than obeyed.
Each analysis scores a fixed set of categories — for a strata pack: financial health, building condition, governance, compliance & legal, and location; for an inspection report: structural, moisture, pest, electrical, and safety. Every category gets a 0–100 score and a written verdict, and the category scores are combined with fixed weightings into the overall score. The coloured bands you see (Excellent / Good / Moderate risk / High risk / Avoid) are fixed thresholds on that score, applied the same way to every report.
The AI is required to justify each rating from the document in front of it. Where the document simply doesn’t say, the answer is “Unknown” — an honest gap, not a guess. If you upload a building-only or pest-only inspection, the uncovered categories are marked not assessed and excluded from the overall score instead of dragging it down misleadingly.
Part of every document analysis is a completeness check: what should be in a pack of this kind but isn’t? A strata pack for an older building with no defects register, missing AGM minutes, an absent capital works plan, or no insurance certificate will have each gap listed with a concern level and what to request before you commit. An absent defects register is never treated as “no defects” — it caps how positive the building assessment is allowed to be and is flagged explicitly.
Honesty matters more than a bigger number, so, plainly: Verdiqt cannot see the property — it reads documents, so a defect nobody wrote down is invisible to it. It does not access live sales data, title searches, council records or NCAT files. Its market figures are AI estimates that can be wrong, and it can occasionally misread context in long documents. A strong score is not a guarantee, and a weak one is not proof of a problem — both are prompts for the questions worth asking.
Verdiqt is general information, not professional advice. It doesn’t replace a solicitor or conveyancer’s contract review, a licensed building inspection, or a valuer’s valuation. Read the full AI Analysis Disclaimer — and if an analysis looks wrong, report it so we can review it.